References

Canadian Chamber of Commerce in Hong Kong

“I have been a client of Mr. Harling's for many years and have been consistently impressed with his work.  His strength in project execution has delivered superior results in work he has done for me on a range of products from magazines to consumer products to marketing materials.

Not only does he provide excellent artistic and technical advice, he also makes wonderful suggestions to help control costs without impacting on project quality.  I have found staff under his direction to be consistently well trained and professional.  I cannot in, in fourteen years, think of a single missed deadline. I will continue to reach for the phone to call Mr. Harling whenever I think he can help me fulfill a business need with full confidence in his ability to deliver the goods on time, under budget and exceeding expectations.”

Andrew Work
Executive Director

PRovoke Media

“We contacted Ian Harling to handle a few print needs for a small conference we were holding in Hong Kong. This was a rather small order and we were blown away with the service we received from Ian.

Ian worked with us through multiple edits to the order, and even went to the venue several times on our behalf to ensure the delivery and display of the printed items was smooth and everything was in order.

It was an absolute pleasure working with Ian and we recommend making Ian your first contact when looking for print needs."

Patrick Drury
PRovoke Media

Hong Kong International Mediation Centre

“As Editor & Publishing Director of the quarterly journal Asian Dispute Review, I worked with Ian Harling and the staff of his company, Firstline, for four years. During this time, Ian managed the layout and printing process of the journal with great efficiency and expertise. His eye for detail and quality, together with the ability to keep to deadlines, made Ian an invaluable part of the production process.

Ian was personally very reliable and flexible in attitude; always willing to take on new ideas and extra work at short notice. His consistently calm and pleasant manner made him a pleasure to work with.”

Alison Treasure
Editor & Publishing Director

Sun Hung Kai Financial

“Ian Harling’s first project with us when I was working at Sun Hung Kai Financial was to reproduce a folder but his team's good work led to other projects which included the production of corporate identity guidelines and rebranding of all our internal forms and collaterals. Other than his ability to work with various stakeholders in an undertaking, Ian has an exceptional eye for detail and excellent production knowledge. Ian has always produced high quality work and has been exceptionally professional in his approach.”

Rebecca Neufeld
Head of Marketing

Cable And Satellite Broadcasting Authority of Asia

“Firstline has been working with our organisation for several years and during this time we have always had an excellent working relationship. Ian’s company has been dependable on quality and a timely delivery with our quarterly publication.”

Rita Vannithone
Director
Communications & Marketing

China Cricket International Ltd

“Ian was an obvious choice to produce the Hong Kong Cricket Association’s International Cricket Sixes event as he demonstrated the ability to portray the excitement of the event in his designs, is methodical in going through all the requirements the event material needs, takes responsibility in getting the work produced to the quality expected and within the time restraints.”

Mark Burns
Tournament Director

Kids Channel

"It was a crucial time for our school; we had an enforced move of our premises and we wanted to take this change to increase the intake of children, improve our image and develop our marketing.

Ian’s experience in all our requirements was evident and he answered all our concerns. His methodical manner meant a plan was well prepared and all cost options were made clear. Our marketing material was improved beyond recognition but leaving us with easy to follow guidelines for us to produce any basic materials in the future. The e-newsletter that is now being regularly produced by Ian is very successful in keeping us in touch with our present and potential parents and child carers. He has also given us very sound advice with our Facebook page and we continue to increase the “Likes”.

Ian built up an advertising database for us to get a picture of costs for the various advertising so we could make an informed decision and get the best from our limited budget.

We are now looking forward to working with Ian to revamp our website and to continue his diligent work for our company."

Toby White
Director